Month: June 2025

‼️Social Media Policy for Patients ‼️

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At The Dicconson Group Practice, we use social media (like Facebook) to share helpful health information, surgery updates, and NHS campaigns. To keep everyone safe and respectful online, we kindly ask all patients to follow this social media policy. ✅ What You Can Expect from Us  We will never post anything about individual patients….

🏥 Our Practice – Last Month in Numbers 🏥

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A blue background with the text 3,458 AskmyGP processed, 2,147 appointment, face to face 1,635, telephone 436, 76 home visits, 1100 test results processed, prescriptions 3,971 100 did not attends 3615 telephone call answered

Here’s a quick look at what happened at our practice in May 2025 to care for our patients: 📞 Calls answered: 3615 💻 AskMyGP requests processed and triaged by our Duty Doctors: 3458 👩‍⚕️👨‍⚕️ Appointments seen by our clinicians (face-to-face and telephone): 2147 🏡 Home visits for housebound patients: 76 ❌ Patients who did not…

🌟 Thank You! 🌟

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A blue and green background with a white circle in the centre with black text lovely staff, great service, thank you. I received a call within 10 minutes to offer me an appointment later that day. Fantastic support. Nurse very pleasant and efficient, gave me a lot of information about myself, which was very encouraging, she was punctual and thorough. Everything was done efficiently in a friendly manner. Polite receptionist.

A heartfelt thank you to all our patients who shared their comments in Mays Friends & Family Test recently 💬💙 Your kind words and honest feedback mean a lot to our team. It’s always appreciated and helps us to keep improving the care we provide. Your support really does make a difference. Thank you! 🙏…

💙 May Friends and Family’s Results 💙

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A blue and green background with a while circle with the text 94% of patients said they would recommend our practice.

Thank You 🙏🏻 for Your Feedback We would like to thank all patients who took the time to complete the Friends and Family Test last month. Your feedback is very important to us and helps us understand what we’re doing well and where we can improve. Together, we can continue to make your care better….