📞 Every missed appointment matters.
Last month, patients who did not attend or cancelled too late resulted in 1,980 minutes of lost appointment time.
⏱️ That’s the equivalent of almost 8 full GP clinical sessions that could have been used to care for other patients waiting for an appointment.
We understand that plans change, and sometimes appointments can’t be kept. If you no longer need your appointment, please let us know as soon as possible.
You can cancel:
📱 By replying to your appointment reminder text (where available)
📞 By calling the practice
☎️ Using our automated telephone cancellation system – no need to speak to a receptionist
A quick cancellation means we can offer that appointment to someone else who needs it.
Please help us make every appointment count. 💙💚