News

Alcohol Awareness Week 7 – 13 July

A purple background with the text : Is your work causing you to drink more? Discover ways to help you cut back. Even small changes can boost your health, mood and productivity.

Whether it’s long hours, stress, blurred lines between work and home, or peer pressure to drink alcohol at workplace socials, there are so many ways work and alcohol are linked. This #AlcoholAwarenessWeek, AlcoholChangeUK are opening the conversation about the relationship between alcohol and work and how making changes to our drinking, even a little, can…

πŸ’šπŸ’™ June at a Glance β€” Thank You To Our Incredible Team ! πŸ’™πŸ’š

Blue and white background with images containing the following text -  4,131 AskmyGP, 2,635 appointments, 1,742, β€’ 832 telephones. 61 home visits, 1090 test results, 4012 prescriptions, 102 dna, 3336 telephone calls answered

Here’s a quick look at how hard our clinical and non-clinical staff have worked in June to support our patients: 🩺 4,131 AskmyGP requests triaged by our amazing duty doctors πŸ“… 2,635 appointments completed by our clinical team, including: β€’ 1,742 face-to-face πŸ‘₯ appointments β€’ 832 telephone ☎️ consultations – often preferred by patients for…

✈️ Fear Of Flying ✈️

The Dicconson Group Practice has taken the decision to no longer prescribe sedatives for fear of flying. This policy decision has been made by the GP Partners and is adhered to by all prescribers working in the practice. The reasons for this can be found below: πŸ”ΉBenzodiazepines (like diazepam) are sedatives, which means they make…

🌟 Thank You for Your Support! 🌟

Blue background with comments from the patient feedback, 'All round good experience' 'I was seen to promptly. Nice and friendly, and listened.' 'I found out everything I needed to know and it got resolved easily. Felt the Doctor was easy to talk to and very understanding' 'The nurse that did my annual review was very helpful and explained everything she was doing' 'Very good nurses, doctors and reception staff...'

🌟 Thank You for Your Support! 🌟 We would like to say a heartfelt πŸ’› thank you to all our patients who have taken the time to share their thoughts and leave such wonderful comments through Junes Friends and Family Test. Your kind words, encouragement, and constructive feedback mean a great deal to our team….

How to stay healthy and well this Summer

How to stay healthy and well this summer Summer is the perfect time for family fun, sunshine, and making memories. You can help your summer run smoothly by getting to know where to go in case of injury or illness, so you can get the help you need more quickly. Because accidents happen and little…

‼️Social Media Policy for Patients ‼️

At The Dicconson Group Practice, we use social media (like Facebook) to share helpful health information, surgery updates, and NHS campaigns. To keep everyone safe and respectful online, we kindly ask all patients to follow this social media policy. βœ… What You Can Expect from Us ο‚Ύ We will never post anything about individual patients….

πŸ₯ Our Practice – Last Month in Numbers πŸ₯

A blue background with the text 3,458 AskmyGP processed, 2,147 appointment, face to face 1,635, telephone 436, 76 home visits, 1100 test results processed, prescriptions 3,971 100 did not attends 3615 telephone call answered

Here’s a quick look at what happened at our practice in May 2025 to care for our patients: πŸ“ž Calls answered: 3615 πŸ’» AskMyGP requests processed and triaged by our Duty Doctors: 3458 πŸ‘©β€βš•οΈπŸ‘¨β€βš•οΈ Appointments seen by our clinicians (face-to-face and telephone): 2147 🏑 Home visits for housebound patients: 76 ❌ Patients who did not…

🌟 Thank You! 🌟

A blue and green background with a white circle in the centre with black text lovely staff, great service, thank you. I received a call within 10 minutes to offer me an appointment later that day. Fantastic support. Nurse very pleasant and efficient, gave me a lot of information about myself, which was very encouraging, she was punctual and thorough. Everything was done efficiently in a friendly manner. Polite receptionist.

A heartfelt thank you to all our patients who shared their comments in Mays Friends & Family Test recently πŸ’¬πŸ’™ Your kind words and honest feedback mean a lot to our team. It’s always appreciated and helps us to keep improving the care we provide. Your support really does make a difference. Thank you! πŸ™…

πŸ’™ May Friends and Family’s Results πŸ’™

A blue and green background with a while circle with the text 94% of patients said they would recommend our practice.

Thank You πŸ™πŸ» for Your Feedback We would like to thank all patients who took the time to complete the Friends and Family Test last month. Your feedback is very important to us and helps us understand what we’re doing well and where we can improve. Together, we can continue to make your care better….

Triage and askmyGP

🚨Triage and AskmyGP – what does it mean ..?🚨 The Practice operates a triage system , where all appointment requests are reviewed by a senior clinician . Why do we do this …? Quite simply it is so we can make our system as efficient for patients as we can. We are asked many times…

Bank Holiday Monday

Bank Holiday Weekend β˜€οΈ The surgery will be closed on Bank Holiday Monday 26th May 2025 We will re-open at 8:00am on Tuesday 27th May. ☎️ You can still see a doctor or nurse over the Bank Holiday 🌷weekend by calling 01942 482848 to make an appointment at the GP Alliance ☎️ Alternatively you can…

β˜€οΈ Sun Safety β˜€οΈ

Image contains a beige background with a green, orange and pink blocks with the text 'slapping on suncream now that's sun smart'

Being sun smart is about looking after your skin all summer, not just during heatwaves or when you’re on holiday. Follow these safety tips to protect your skin: – spend time in the shade between 11am and 3pm – make sure you never burn – cover up with suitable clothing and sunglasses – take extra…

πŸ’™πŸ’š Friends and Family – April πŸ’™πŸ’š

A spring themed background of blue and yellow with a white circled with the text '93% of patients said they would recommend our Practice

πŸ’™πŸ’š Thank You πŸ’™πŸ’š We’re proud to share that 93% of our patients said they would recommend us in the latest NHS Friends and Family Test. Your trust and support mean so much to our team. We’re committed to continuing to provide safe, compassionate, and high-quality care for all our patients. Thank you for being…

πŸ’šπŸ’™ Friends and Family πŸ’šπŸ’™

Infographic from The Dicconson Group Practice summarising key healthcare service comments received during the month of April.

πŸ’šπŸ’™ Friends and Family πŸ’šπŸ’™ Thank you so much for your kind feedback in Aprils Friends and Family. We’re truly grateful for your support and are delighted to hear that you’ve had such a positive experience with our team. πŸ§‘πŸ»β€βš•οΈπŸ‘©β€βš•οΈπŸ‘¨πŸ»β€βš•οΈ Your comments mean a lot to usβ€”they encourage our staff and help us continue providing…

πŸ’šπŸ’™ Aprils Practice Figures πŸ’šπŸ’™

Infographic titled

πŸ’šπŸ’™ Aprils Practice Figures πŸ’šπŸ’™ 3242 AMGP requests were triaged by the Duty Doctors in April . This were all dealt with in a timely manner and patients contacted by our Super Sorters !! These requests were converted into 1633 face to face appointments πŸ‘₯ and 566 telephone ☎️ consultations. That’s a total of 2261…

Diabetes My Way

A white background with a man and a woman looking at a laptop. The text reads - free diabetes management service, register for free. Learn how to manage your diabetes, Access health records, eLearning. For more information visit diabetesmyway,nhs.uk

Diabetes My Way is a new online service which gives you secure access to your medical records, along with tailored information and advice, to help you understand more about your condition and improve the way you manage your diabetes. Content includes 200+ resources (with key material in a range of other languages), short videos, eLearning…

Bowel Cancer Awareness Month 2025

Bowel Cancer Symptoms

This #BowelCancerAwarenessMonth, we’re supporting Bowel Cancer UK’s #PassItOn campaign by sharing the symptoms. The earlier bowel cancer is spotted, the more treatable it’s likely to be. Learn more about the possible symptoms of the disease. Know the symptoms of bowel cancer: * Bleeding from your bottom * Blood in your poo * A change in…

New – Crisis Harbour Has Opened

On the 21st January 2025 the Mental Health Support Hub at Atherleigh Park closed. However The Epic Hope Crisis Harbour at 6-8 George Street, Atherton M46 0EL is now in operation. It is open from Thursday – Sunday 3pm – 11pm Apart from Saturday when it is open from 12 noon – 6pm. Walk ins…

Prescription Ordering

From 1st May 2025 you will need to order your repeat prescriptions from your GP – not through your local pharmacy. The NHS App is the safest and easiest way for you to request your repeat prescription. Ordering through the app will give you more control over your own healthcare and save you a trip…

Call Recording – Telephones

Important Notice To Our Patients Since we installed our new telephone system on Thursday 30th January 2025 , we would like to advise all of our patients that ALL of our calls are recorded for training and monitoring purposes. This includes Inbound and Outbound calls. Thank You.

Military Veteran Accredited Practice

πŸ₯ We’re Now a Veteran Accredited GP Surgery! πŸŽ–οΈ We’re proud to announce that our GP surgery is now Veteran Accredited, meaning we are officially recognised for our commitment to providing the best possible care for those who have served in the Armed Forces. βœ… What does this mean for our patients? Being veteran accredited…

New Sexual Harassment Policy.

Stop Sexual Harassment Important update for our patients At The Dicconson Group Practice , we are committed to protecting our employees and patients from any form of harassment . With the new Labour laws that came out in October 2024 , we want to make sure that you are informed about the enhanced protections against…