News

! Patient Notice – Staff Training !

Patient Notice - Staff Training - Practice Closed

Practice Notice – Staff Training The practice will be closing on Wednesday 18th February 1.30 pm – 6.30 pm for staff training. This training helps us continue to provide safe, high-quality care for our patients. Urgent care: If you need urgent medical help while we’re closed, please contact GP Alliance 01942 482848 / NHS 111,…

Life At The Practice In December

Practice Figures In December

Life at the Practice – December Here’s a snapshot of how we supported our patients throughout December. Behind each number is a patient we’ve listened to, supported and cared for — whether by phone, online, or in person. All Ask My GP requests are triaged by our duty doctors to make sure patients are directed…

Happy Christmas

We would like to remind you that the practice will be closed on Christmas Day and Boxing Day. We will re-open on Monday 29th December 2025 @ 8am. We will also be closed on New Years Day and re-open on Friday 2nd January 2026 at 8am. The Partners and staff would like to wish you…

Antibiotics Awareness Week

Antibiotics

The Dicconson Group Practice is joining the global campaign for World Antimicrobial Awareness Week to help raise understanding about the importance of using antibiotics and other antimicrobial medicines responsibly. Antimicrobial resistance (AMR) happens when bacteria, viruses, fungi, and parasites change over time and no longer respond to medicines. This makes infections harder to treat and increases…

Remembrance Day.

Armed Forces Accreditation

We’re proud to be a Veteran Friendly Accredited GP practice and to support our veteran community this Remembrance Day. We know that this Remembrance Day is likely to be particularly challenging for the many veterans in our community and we want you to know that we are trained and committed to effectively identifying and supporting…

Nasal Flu Appointments Available

a blue background with the text offering appointments to the nasal flu clinic at The Meadows family hub and sunshine house

Pop in to one of the venues below Tuesday 28th October & Friday 31st October  @  Sunshine House WN1 3SA 10am -2pm Friday 31st October @ The Meadows Family Hub Wn5 9RQ 3pm-6pm Call 01942 367438 to book an appointment

🎀 October is Breast Cancer Awareness Month 🎀

Pink background with a pink bow and the text 'October is Breast Cancer Awareness Month

Breast cancer is the most common cancer in the UK — but early detection saves lives. Be breast aware: check your breasts regularly for changes.  Attend your breast screening appointment if you’re invited. Don’t delay speaking to a GP if you notice anything unusual. Remember: it’s not just a lump to look out for. Changes…

October is National Cholesterol Month

High cholesterol can increase your risk of heart disease – but small changes can make a big difference. Tips to keep your cholesterol in check: Eat more fruits, veggies & whole grains Limit saturated fat and processed foods Stay active every day Get your cholesterol checked regularly

! Important Information About MSK CATS Referrals !

𝗣𝗹𝗲𝗮𝘀𝗲 𝗱𝗶𝘀𝗿𝗲𝗴𝗮𝗿𝗱 𝗮𝗻𝘆 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝘀𝗵𝗼𝘄𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗡𝗛𝗦 𝗔𝗽𝗽 regarding your MSK CATs referral. The information shown is not accurate, and unfortunately cannot be updated, as this is an indirectly bookable service. 𝗬𝗼𝘂 𝘄𝗶𝗹𝗹 𝗻𝗼𝘁 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗮 𝗿𝗲𝗳𝗲𝗿𝗿𝗮𝗹 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗹𝗲𝘁𝘁𝗲𝗿. Instead, the MSK CATs service will contact you directly. 𝗔𝗳𝘁𝗲𝗿 𝘆𝗼𝘂𝗿 𝗿𝗲𝗳𝗲𝗿𝗿𝗮𝗹 𝗶𝘀 𝘁𝗿𝗶𝗮𝗴𝗲𝗱, 𝘆𝗼𝘂’𝗹𝗹…

❓Why does the receptionist need to ask what’s wrong with me? ❓

We understand that being asked about your symptoms when you contact the Practice might feel uncomfortable — but please know, our team is here to help you get the right care, first time. 💚 Our reception staff are specially trained in Care Navigation, which means they can: ✅ Direct you to the most appropriate healthcare…

☀️Friends and Family Feedback – July☀️

Blue and green background with a white circle in the centre with the text 95% of patients said they would recommend our practice

We’re proud to share that 95% of our patients said they would recommend our surgery to their friends and family 👨🏼👩‍🦳🧔🏻👵 That means so much to us 💛 – every kind word and positive comment reminds us why we do what we do. Your feedback helps us celebrate what’s working well and improve where we…

☀️ A Month in the Life of Our Practice – July ☀️

Blue and white background with the text 5,241 requests through Ask My GP,  2775 appointments, 1,528 face to face, 1203 telephones, 44 home visits, 1,029 test results processed, 4,023 prescriptions, 143 did not attend, 3,357 telephone calls answered

July ☀️was a busy month for our whole team – even with the summer holidays, there was no let-up! Behind the scenes, our busy Duty Doctors not only triaged but dealt with and answered and completed some of the 5,241 requests through Ask My GP, We delivered 2775 appointments – that’s 1528 Face to face…

🌟 Wow – Thank You ! 🌟

A blue background with the text '95% of patients said they would recommend our practice.

We’re proud to share that 95% of our patients would recommend us to their friends and family! 💙💚 A huge thank you to everyone who has taken the time to leave feedback through the Friends and Family Test. Your kind comments, support, and suggestions mean so much to us. Your trust inspires us to keep…

Alcohol Awareness Week 7 – 13 July

A purple background with the text : Is your work causing you to drink more? Discover ways to help you cut back. Even small changes can boost your health, mood and productivity.

Whether it’s long hours, stress, blurred lines between work and home, or peer pressure to drink alcohol at workplace socials, there are so many ways work and alcohol are linked. This #AlcoholAwarenessWeek, AlcoholChangeUK are opening the conversation about the relationship between alcohol and work and how making changes to our drinking, even a little, can…

💚💙 June at a Glance — Thank You To Our Incredible Team ! 💙💚

Blue and white background with images containing the following text -  4,131 AskmyGP, 2,635 appointments, 1,742, • 832 telephones. 61 home visits, 1090 test results, 4012 prescriptions, 102 dna, 3336 telephone calls answered

Here’s a quick look at how hard our clinical and non-clinical staff have worked in June to support our patients: 🩺 4,131 AskmyGP requests triaged by our amazing duty doctors 📅 2,635 appointments completed by our clinical team, including: • 1,742 face-to-face 👥 appointments • 832 telephone ☎️ consultations – often preferred by patients for…

✈️ Fear Of Flying ✈️

The Dicconson Group Practice has taken the decision to no longer prescribe sedatives for fear of flying. This policy decision has been made by the GP Partners and is adhered to by all prescribers working in the practice. The reasons for this can be found below: 🔹Benzodiazepines (like diazepam) are sedatives, which means they make…

🌟 Thank You for Your Support! 🌟

Blue background with comments from the patient feedback, 'All round good experience' 'I was seen to promptly. Nice and friendly, and listened.' 'I found out everything I needed to know and it got resolved easily. Felt the Doctor was easy to talk to and very understanding' 'The nurse that did my annual review was very helpful and explained everything she was doing' 'Very good nurses, doctors and reception staff...'

🌟 Thank You for Your Support! 🌟 We would like to say a heartfelt 💛 thank you to all our patients who have taken the time to share their thoughts and leave such wonderful comments through Junes Friends and Family Test. Your kind words, encouragement, and constructive feedback mean a great deal to our team….

How to stay healthy and well this Summer

How to stay healthy and well this summer Summer is the perfect time for family fun, sunshine, and making memories. You can help your summer run smoothly by getting to know where to go in case of injury or illness, so you can get the help you need more quickly. Because accidents happen and little…

‼️Social Media Policy for Patients ‼️

At The Dicconson Group Practice, we use social media (like Facebook) to share helpful health information, surgery updates, and NHS campaigns. To keep everyone safe and respectful online, we kindly ask all patients to follow this social media policy. ✅ What You Can Expect from Us  We will never post anything about individual patients….

🏥 Our Practice – Last Month in Numbers 🏥

A blue background with the text 3,458 AskmyGP processed, 2,147 appointment, face to face 1,635, telephone 436, 76 home visits, 1100 test results processed, prescriptions 3,971 100 did not attends 3615 telephone call answered

Here’s a quick look at what happened at our practice in May 2025 to care for our patients: 📞 Calls answered: 3615 💻 AskMyGP requests processed and triaged by our Duty Doctors: 3458 👩‍⚕️👨‍⚕️ Appointments seen by our clinicians (face-to-face and telephone): 2147 🏡 Home visits for housebound patients: 76 ❌ Patients who did not…

🌟 Thank You! 🌟

A blue and green background with a white circle in the centre with black text lovely staff, great service, thank you. I received a call within 10 minutes to offer me an appointment later that day. Fantastic support. Nurse very pleasant and efficient, gave me a lot of information about myself, which was very encouraging, she was punctual and thorough. Everything was done efficiently in a friendly manner. Polite receptionist.

A heartfelt thank you to all our patients who shared their comments in Mays Friends & Family Test recently 💬💙 Your kind words and honest feedback mean a lot to our team. It’s always appreciated and helps us to keep improving the care we provide. Your support really does make a difference. Thank you! 🙏…

💙 May Friends and Family’s Results 💙

A blue and green background with a while circle with the text 94% of patients said they would recommend our practice.

Thank You 🙏🏻 for Your Feedback We would like to thank all patients who took the time to complete the Friends and Family Test last month. Your feedback is very important to us and helps us understand what we’re doing well and where we can improve. Together, we can continue to make your care better….

🩺 National Diabetes Prevention Week – May 26 to June 1 🩺

✉️ A message from your Practice Nurses ✉️ Did you know that Type 2 diabetes can often be prevented or delayed with simple lifestyle changes? As part of National Diabetes Prevention Week, we want to highlight the support available for those at risk. At our practice, we offer a blood test (HbA1c) that helps us…

Triage and askmyGP

🚨Triage and AskmyGP – what does it mean ..?🚨 The Practice operates a triage system , where all appointment requests are reviewed by a senior clinician . Why do we do this …? Quite simply it is so we can make our system as efficient for patients as we can. We are asked many times…