News

Missed Appointments

Missed Appointments - Every Missed Appointment Makes a Difference

๐Ÿ“ž Every missed appointment matters. Last month, patients who did not attend or cancelled too late resulted in 1,980 minutes of lost appointment time. โฑ๏ธ Thatโ€™s the equivalent of almost 8 full GP clinical sessions that could have been used to care for other patients waiting for an appointment. We understand that plans change, and…

What is an Advanced Practitioner?

A blue background with a woman with brown hair wearing navy blue t-shirt with her hand on her face with the facial expression of questioning look

At The Dicconson Group Practice, our Advanced Practitioners Leon and Clare are highly experienced clinicians who support our GP team. Leon and Clare can help with many urgent and acute care needs. When you contact us and request a GP appointment, you may be offered an appointment with one of our Advanced Practitioners instead. They…

Free Dementia Music Cafe

Dementia Music Cafe

Come and join the fun! Every Friday Starting 8th May 1.30pm โ€“ 3pm During term times. St Paulโ€™s Church and Community Centre, Wigan, WN3 5LH Full schedule on Musicinmind.org People with dementia and their carers welcome – no musical experience needed. โ€ข Free to attend โ€ข Make new friends โ€ข Improve wellbeing and mood โ€ข…

Covid – 19 Spring Booster

Covid 19 Booster Poster

Are you aged 75 or over ( This includes those who will be 75 by 30th June 2026 ) ? or Are you Immunosuppressed due to a health condition or treatment ? Call 119 to book your Covid – 19 Spring Booster. Robin Park Leisure Centre WN5 0UL Wednesday 15th April 4pm – 6.30 pm…

Meningitis Update

๐Ÿšจ Meningitis update ๐Ÿšจ We understand recent news about cases in Kent may be worrying. The outbreak is linked to close contact (e.g. crowded settings/sharing items) and is not spreading like flu or COVID. The strain is Meningitis B. Most children born after May 2015 will already be vaccinated against this. Teen vaccines protect against…

Life At The Practice In December

Practice Figures In December

Life at the Practice โ€“ December Hereโ€™s a snapshot of how we supported our patients throughout December. Behind each number is a patient weโ€™ve listened to, supported and cared for โ€” whether by phone, online, or in person. All Ask My GP requests are triaged by our duty doctors to make sure patients are directed…

Happy Christmas

We would like to remind you that the practice will be closed on Christmas Day and Boxing Day. We will re-open on Monday 29th December 2025 @ 8am. We will also be closed on New Years Day and re-open on Friday 2nd January 2026 at 8am. The Partners and staff would like to wish you…

Antibiotics Awareness Week

Antibiotics

The Dicconson Group Practice is joining the global campaign for World Antimicrobial Awareness Weekย to help raise understanding about the importance of using antibiotics and other antimicrobial medicines responsibly. Antimicrobial resistance (AMR) happens when bacteria, viruses, fungi, and parasites change over time and no longer respond to medicines. This makes infections harder to treat and increases…

Remembrance Day.

Armed Forces Accreditation

Weโ€™re proud to be a Veteran Friendly Accredited GP practice and to support our veteran community this Remembrance Day. We know that this Remembrance Day is likely to be particularly challenging for the many veterans in our community and we want you to know that we are trained and committed to effectively identifying and supporting…

Nasal Flu Appointments Available

a blue background with the text offering appointments to the nasal flu clinic at The Meadows family hub and sunshine house

Pop in to one of the venues below Tuesday 28th October & Friday 31st October ย @ ย Sunshine House WN1 3SA 10am -2pm Friday 31st October @ The Meadows Family Hub Wn5 9RQ 3pm-6pm Call 01942 367438 to book an appointment

๐ŸŽ€ October is Breast Cancer Awareness Month ๐ŸŽ€

Pink background with a pink bow and the text 'October is Breast Cancer Awareness Month

Breast cancer is the most common cancer in the UK โ€” but early detection saves lives. Be breast aware: check your breasts regularly for changes.ย  Attend your breast screening appointment if youโ€™re invited. Donโ€™t delay speaking to a GP if you notice anything unusual. Remember: itโ€™s not just a lump to look out for. Changes…

October is National Cholesterol Month

High cholesterol can increase your risk of heart disease โ€“ but small changes can make a big difference. Tips to keep your cholesterol in check: Eat more fruits, veggies & whole grains Limit saturated fat and processed foods Stay active every day Get your cholesterol checked regularly

! Important Information About MSK CATS Referrals !

๐—ฃ๐—น๐—ฒ๐—ฎ๐˜€๐—ฒ ๐—ฑ๐—ถ๐˜€๐—ฟ๐—ฒ๐—ด๐—ฎ๐—ฟ๐—ฑ ๐—ฎ๐—ป๐˜† ๐˜‚๐—ฝ๐—ฑ๐—ฎ๐˜๐—ฒ๐˜€ ๐˜€๐—ต๐—ผ๐˜„๐—ป ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐—ก๐—›๐—ฆ ๐—”๐—ฝ๐—ฝ regarding your MSK CATs referral. The information shown is not accurate, and unfortunately cannot be updated, as this is an indirectly bookable service. ๐—ฌ๐—ผ๐˜‚ ๐˜„๐—ถ๐—น๐—น ๐—ป๐—ผ๐˜ ๐—ฟ๐—ฒ๐—ฐ๐—ฒ๐—ถ๐˜ƒ๐—ฒ ๐—ฎ ๐—ฟ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฟ๐—ฎ๐—น ๐—ฐ๐—ผ๐—ป๐—ณ๐—ถ๐—ฟ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—น๐—ฒ๐˜๐˜๐—ฒ๐—ฟ. Instead, the MSK CATs service will contact you directly. ๐—”๐—ณ๐˜๐—ฒ๐—ฟ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฟ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฟ๐—ฎ๐—น ๐—ถ๐˜€ ๐˜๐—ฟ๐—ถ๐—ฎ๐—ด๐—ฒ๐—ฑ, ๐˜†๐—ผ๐˜‚โ€™๐—น๐—น…

โ˜€๏ธFriends and Family Feedback – Julyโ˜€๏ธ

Blue and green background with a white circle in the centre with the text 95% of patients said they would recommend our practice

Weโ€™re proud to share that 95% of our patients said they would recommend our surgery to their friends and family ๐Ÿ‘จ๐Ÿผ๐Ÿ‘ฉโ€๐Ÿฆณ๐Ÿง”๐Ÿป๐Ÿ‘ต That means so much to us ๐Ÿ’› โ€“ every kind word and positive comment reminds us why we do what we do. Your feedback helps us celebrate whatโ€™s working well and improve where we…

๐ŸŒŸ Wow – Thank You ! ๐ŸŒŸ

A blue background with the text '95% of patients said they would recommend our practice.

Weโ€™re proud to share that 95% of our patients would recommend us to their friends and family! ๐Ÿ’™๐Ÿ’š A huge thank you to everyone who has taken the time to leave feedback through the Friends and Family Test. Your kind comments, support, and suggestions mean so much to us. Your trust inspires us to keep…

Alcohol Awareness Week 7 – 13 July

A purple background with the text : Is your work causing you to drink more? Discover ways to help you cut back. Even small changes can boost your health, mood and productivity.

Whether itโ€™s long hours, stress, blurred lines between work and home, or peer pressure to drink alcohol at workplace socials, there are so many ways work and alcohol are linked. This #AlcoholAwarenessWeek, AlcoholChangeUK are opening the conversation about the relationship between alcohol and work and how making changes to our drinking, even a little, can…

๐Ÿ’š๐Ÿ’™ June at a Glance โ€” Thank You To Our Incredible Team ! ๐Ÿ’™๐Ÿ’š

Blue and white background with images containing the following text -  4,131 AskmyGP, 2,635 appointments, 1,742, โ€ข 832 telephones. 61 home visits, 1090 test results, 4012 prescriptions, 102 dna, 3336 telephone calls answered

Hereโ€™s a quick look at how hard our clinical and non-clinical staff have worked in June to support our patients: ๐Ÿฉบ 4,131 AskmyGP requests triaged by our amazing duty doctors ๐Ÿ“… 2,635 appointments completed by our clinical team, including: โ€ข 1,742 face-to-face ๐Ÿ‘ฅ appointments โ€ข 832 telephone โ˜Ž๏ธ consultations โ€“ often preferred by patients for…

โœˆ๏ธ Fear Of Flying โœˆ๏ธ

The Dicconson Group Practice has taken the decision to no longer prescribe sedatives for fear of flying. This policy decision has been made by the GP Partners and is adhered to by all prescribers working in the practice. The reasons for this can be found below: ๐Ÿ”นBenzodiazepines (like diazepam) are sedatives, which means they make…

๐ŸŒŸ Thank You for Your Support! ๐ŸŒŸ

Blue background with comments from the patient feedback, 'All round good experience' 'I was seen to promptly. Nice and friendly, and listened.' 'I found out everything I needed to know and it got resolved easily. Felt the Doctor was easy to talk to and very understanding' 'The nurse that did my annual review was very helpful and explained everything she was doing' 'Very good nurses, doctors and reception staff...'

๐ŸŒŸ Thank You for Your Support! ๐ŸŒŸ We would like to say a heartfelt ๐Ÿ’› thank you to all our patients who have taken the time to share their thoughts and leave such wonderful comments through Junes Friends and Family Test. Your kind words, encouragement, and constructive feedback mean a great deal to our team….

How to stay healthy and well this Summer

How to stay healthy and well this summer Summer is the perfect time for family fun, sunshine, and making memories. You can help your summer run smoothly by getting to know where to go in case of injury or illness, so you can get the help you need more quickly. Because accidents happen and little…

โ€ผ๏ธSocial Media Policy for Patients โ€ผ๏ธ

At The Dicconson Group Practice, we use social media (like Facebook) to share helpful health information, surgery updates, and NHS campaigns. To keep everyone safe and respectful online, we kindly ask all patients to follow this social media policy. โœ… What You Can Expect from Us ๏‚พ We will never post anything about individual patients….

๐Ÿฅ Our Practice โ€“ Last Month in Numbers ๐Ÿฅ

A blue background with the text 3,458 AskmyGP processed, 2,147 appointment, face to face 1,635, telephone 436, 76 home visits, 1100 test results processed, prescriptions 3,971 100 did not attends 3615 telephone call answered

Hereโ€™s a quick look at what happened at our practice in May 2025 to care for our patients: ๐Ÿ“ž Calls answered: 3615 ๐Ÿ’ป AskMyGP requests processed and triaged by our Duty Doctors: 3458 ๐Ÿ‘ฉโ€โš•๏ธ๐Ÿ‘จโ€โš•๏ธ Appointments seen by our clinicians (face-to-face and telephone): 2147 ๐Ÿก Home visits for housebound patients: 76 โŒ Patients who did not…

๐ŸŒŸ Thank You! ๐ŸŒŸ

A blue and green background with a white circle in the centre with black text lovely staff, great service, thank you. I received a call within 10 minutes to offer me an appointment later that day. Fantastic support. Nurse very pleasant and efficient, gave me a lot of information about myself, which was very encouraging, she was punctual and thorough. Everything was done efficiently in a friendly manner. Polite receptionist.

A heartfelt thank you to all our patients who shared their comments in Mays Friends & Family Test recently ๐Ÿ’ฌ๐Ÿ’™ Your kind words and honest feedback mean a lot to our team. Itโ€™s always appreciated and helps us to keep improving the care we provide. Your support really does make a difference. Thank you! ๐Ÿ™…